At the six annual European Interactive Gaming Congress and Expo (EiG) in Barcelona, a new global responsible gambling code of conduct was launched to address Internet gambling procedures.
The new code was presented at the event in front of leading senior figures from GamCare, eCommerce Online Gaming Regulation and Assurance (eCOGRA) and the Remote Gambling Association (RGA).
The code was formed in order to set standards throughout the industry to increase the levels of player’s protection. It covers underage gambling, player protection measures, customer communication, advertising, promotions and staff training.
Managing Director for GamCare Trade Services, Andrew Poole, said, “GamCare hopes that the adoption of this code will better enable the gambling public to make informed decisions with regards to their remote gambling participation, secure in the knowledge that operators are required by condition of license to protect the welfare and enjoyment of their customers.”
Chief Executive Officer for eCOGRA, Andrew Beveridge, said, “COGRA-certified sites have been required to comply with similar standards for the past few years and, by continually verifying their compliance, we know that these standards are effective when it comes to protecting the players.”
Based on RGA’s social responsibility policies, the code details 30 key points and was formally agreed at a meeting in London in September 2007.