BetMGM and Caesars cited by the OCCC

Written By Janice Doughtrey

It has been a tumultuous year for the online gambling industry, as companies have come under increased scrutiny for their responsible gambling practices. Just this month, the Ohio Casino Control Commission (OCCC) sent out notices to multiple online gambling operators citing them for not having proper responsible gaming messaging on their websites. These operators included BetMGM, Caesars, and DraftKings. With responsible gaming becoming increasingly important for online gambling sites, the OCCC’s actions are a sign of what’s to come in 2023.

What is responsible gambling messaging?

Responsible gambling messaging is an important part of any gambling-related blog article. However, it can be difficult to determine what counts as responsible gambling messaging. In general, responsible gambling messaging should include both a call to action to gamble responsibly and a phone number for those seeking resources.

BetMGM, Caesars, and DraftKings were all cited by the OCCC for lacking the proper responsible gambling messaging. This is likely due to the fact that they do not prominently display any sort of call to action on their websites or apps. Furthermore, none of these companies have any sort of easily accessible phone number for those seeking help with gambling addiction.

While it is certainly possible to gamble responsibly without any sort of guidance from these companies, it would be helpful if they took a more active role in promoting responsible gambling behavior.

Who was cited by the OCCC?

The Ohio Casino Control Commission (OCCC) recently cited three major online gambling companies – BetMGM, Caesars, and DraftKings – for failing to include proper responsible gambling messaging on their websites. This messaging should include both a call to action to gamble responsibly and a phone number for those seeking resources.

The OCCC is the regulatory body in charge of overseeing all casinos and gambling activity in the state of Ohio. They are tasked with ensuring that all gambling operators are following the law and providing a safe and fair experience for consumers.

In their report, the OCCC noted that all three of the aforementioned companies failed to include a responsible gambling message on their websites that met the minimum requirements set forth by the commission. Additionally, none of the companies included a phone number for those seeking help or resources for gambling addiction.

The OCCC has given BetMGM, Caesars, and DraftKings 30 days to correct this issue or face possible sanctions from the commission. It is unclear at this time what those sanctions could entail, but they could range from financial penalties to revoking the companies’ licenses to operate in Ohio.

This is a developing story, and we will update this article as more information becomes available.

What should responsible gambling messaging include?

There are many ways to gamble responsibly, but it’s important to have the right mindset and approach when doing so. always remember that gambling should be entertaining and not a way to make money. set a budget for yourself before gambling and stick to it. never chase your losses. if you start to feel like you’re losing control, take a break or stop altogether. And finally, never gamble with money you can’t afford to lose.

If you or someone you know has a gambling problem, there are resources available to help. The National Council on Problem Gambling (NCPG) is a great resource for anyone looking for help with gambling addiction. Their website provides information on problem gambling, how to get help, and where to find support in your state. They also offer a 24/7 National Problem Gambling Helpline at 1-800-522-4700 where trained counselors are available to talk confidentially about gambling addiction and treatment options.


In conclusion, the OCCC’s findings demonstrate that all three of these companies failed to provide their customers with the necessary information required for responsible gambling. It is essential that online gambling operators prioritize providing a comprehensive view of what constitutes responsible gaming and offer resources to those looking for assistance. The hope is that this incident will be a lesson learned for these organizations as well as other potential operators so that they can better serve their customer base in the future.